- Start broad then zoom in
- Observe body language and adjust tone
- Use stories instead of abstract ideas
| Common Approach | Better Alternative | Why It Works Better |
|---|---|---|
| Arguing to prove a point | Asking clarifying questions | Shifts focus from winning to understanding |
| Silent discomfort | Suggesting light activities | Creates comfortable breaks without pressure |
| Dominating talk time | Inviting others’ viewpoints | Balances participation and shows respect |