- Cost per user versus one-time license fees
- Ability to send signing requests via email
- Support for multiple signers and conditional logic
- Compliance certifications (e.g., SOC 2, GDPR)
- Mobile access if you work on the go
| Feature | Adobe Acrobat DC | DocuSign | HelloSign | Zoho Sign |
|---|---|---|---|---|
| Free Tier | No | Up to 5 signers/month | Basic e-sign service included | Limited signers for free account |
| Email Integration | Yes | Robust API | Integrated templates | Zoho Workflow compatible |
| Advanced Security | Yes (certified) | Enterprise-grade | Basic encryption | SOC 2 compliant |
| Mobile Access | Yes | App available | Full mobile app | Native apps |
- Always verify the document before signing—check spelling, figures, and attachments.
- Use unique passwords and two-factor authentication to protect your account credentials.
- Enable audit logs whenever possible; they record who signed, when, and from what device.
- Keep backups of signed files in both original and compressed formats.
- Inform recipients about their rights to contest a signature if necessary under applicable law.
- Blank signature fields: Refresh the page and click the field to redraw.
- Missing confirmation emails: Verify account settings and spam filters; resend the signing request.
- Font mismatches: Download original fonts used in the document, then reopen the file.
- Large files failing to upload: Compress images to below recommended resolution, ideally 300 dpi or less.
- Signature not validating: Ensure the certificate matches trusted authorities and is not expired.
- Clear indication of intent to sign
- Accurate reproduction of the signed image or text
- Reliable methods of identification for all parties
- Immutable records preserving the signed document over time